Support
Support & Feedback
Email SPREADD support for crashes, broken flows, visual issues, subscription questions, and anything that feels unreliable.
Direct email: micahcrandell.dev@gmail.com
What to Include
Tell us what you were trying to do, what you expected to happen, what actually happened, whether the issue is repeatable, and whether photos, voice input, timers, family sharing, subscriptions, or AI chat were involved. Include a screenshot when the issue is visual.
Account and Subscription Help
Active billing is managed through your Apple Account settings. Deleting an app account does not automatically cancel an Apple subscription. If a purchase, restore, upgrade, or downgrade looks wrong in SPREADD, include the plan you expected to have and whether it is personal or family.
Deletion Requests
The iOS app includes Profile > Settings > Delete Account & Cloud Data for the current user's cloud data. Household data shared with other members may remain available to those members unless the household or shared item is deleted.
Sensitive Information
Do not include passwords, payment data, private health records, or anything you do not want processed by the app's support or AI-related systems. If you attach food photos or recipe screenshots, only send content you are comfortable sharing for troubleshooting.